Adam Powers' Resume (Last updated September 23rd 2009)

I offer a very strong background in computer repair, system administration, customer service, and sales. I'm friendly, an excellent communicator, and I learn exceedingly quickly.

In return, I'm looking for an employer that will give me challenges to rise, allow me to better myself by developing new skills that can benefit the workplace, and acquire new responsibilities as the job demands.

Performed in-store and on-site consumer and small business repair and maintenance services under a temporary employment agreement.

Wide variety of experience in a rich, multi-platform, "many hats" environment. Primary responsibilities included imaging, configuration, deployment, and repair of workstations, notebooks and servers, employee support through help desk tickets, and assistance with network maintenance.

Responsibilities soon grew to include leading more complex projects, working with tape backups, managing both the corporate anti-virus and mobile email solutions, influencing IT policy, presenting training sessions on areas of expertise, and participating in an on-call rotation for network emergencies, in addition to developing skills on an as-needed basis to complete specific tasks.

Presented with multiple achievement awards for customer satisfaction and successfully driving key projects.

Similar duties to Best Buy position, with the addition of managing the 250-node Windows/Active Directory network of a client school.

Performed a wide variety of hardware and software support for both notebooks and desktops from all vendors, running virtually every mainstream operating system. Later promoted to on-site technician. In new role, continued all previous duties of in-store position with the addition of on-site hardware and software support, technology lessons, network setup, domain creation, and training new hires.

Presented with multiple achievement awards for customer satisfaction, sales, and innovation, as well as recognition for leading both the district and the entire company in revenue goals.

Providing freelance technical support and consulting to local individuals and businesses, assisting business owners in developing a viable technology strategy, and completing short-term projects as needed.

Able to cease these operations at the request of employer should they prove to be a conflict of interest.

Associated Student Government of Oxnard College; Senator (2003-2004), President (2004-2005)

Available upon request.