Adam Powers

Last updated January 10th 2012
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ADAM POWERS

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INTRODUCTION 
I offer a very strong background in computer repair, system administration, customer service, and sales. I'm friendly, an excellent communicator, and I learn exceedingly quickly.

In return, I'm looking for an employer that will give me challenges to rise, allow me to better myself by developing new skills that can benefit the workplace, and acquire new responsibilities as the job demands.

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SKILLS 
OPERATIONAL
  • Superlative oral and written communication, interpersonal and conflict mediation skills
  • Extremely fast typist: 115 WPM with ~0 errors
  • Able to effectively communicate with laypeople about technical subjects in non-technical terms

PLATFORMS
  • Microsoft: DOS, Windows 98/NT/XP/2K/Vista/7, Server 2000/2003
  • Apple/Linux: Apple Macintosh OS X, Debian/Ubuntu, Red Hat
  • Mobile: Windows Mobile, BlackBerry, iPhone OS, PalmOS, Android, GoodLink

SOFTWARE
  • General: All Microsoft Office products and most productivity, security, and media applications
  • Repair: Excellent malware (virus/spyware/rootkit) removal and operating system recovery skills
  • Enterprise: Active Directory, Exchange, VMware, Citrix, tape backups, scripting, corporate AV

HARDWARE & NETWORKING
  • Diagnosis, repair, and dis-assembly of desktops, workstations, notebooks, and servers
  • Setup, troubleshooting, and networking of printers, scanners, and other imaging products
  • Working knowledge of network protocols, switches, patch panels and running network cable
  • Installation and configuration of wireless routers, range extenders, and third-party firmware

WEB & GRAPHICS
  • Development: (Advanced) CSS and (X)HTML, (Intermediate) PHP, SQL, and JavaScript
  • Design: (Intermediate) Photoshop, FrontPage, DreamWeaver
  • Systems: Web servers, blogging, CMS, CRM, "Web 2.0" and social networking technologies

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WORK EXPERIENCE 

TechEase Computer Solutions

July 2009 - September 2009
Technician
In-store and on-site system repair and contract maintenance

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Vitesse Semiconductor Corporation

November 2006 - April 2009
Associate System Administrator
Workstation deployment and repair, help desk support, server and network configuration, and enterprise services management

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MJP Computers

August 2006 - November 2006
Technician
Similar duties to Best Buy position, with the addition of managing the 250-node Windows/Active Directory network of a client school.

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Best Buy / Geek Squad

August 2004 - August 2006
Technician
In-store and on-site hardware and software repair, sales, network configuration, user training, and assistant manager duties

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EDUCATION 

Oxnard College

Associate of Arts in Psychology

 

University of California, San Diego, September 2009 - September 2012

Working towards Bachelor of Science in Cognitive Science, Specialization in Human-Computer Interaction

 

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OTHER ORGANIZATIONS 
Associated Student Government of UCSD; Senator (2009-2010), Transfer Association President (2010-2011)

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REFERENCES 
Available upon request.

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